Quick answers about the 7% requester fee and 3% provider fee, the auction flow, payments, and disputes.
Fees are applied after the auction ends and you choose a provider: 7% paid by the requester and 3% withheld from the provider. If you don’t choose a provider, there’s no fee.
Funds are held securely until the service is completed and the parties confirm completion (depending on the flow).
You can open a dispute and request resolution with platform support. In some cases, automated review can be used to speed up decisions.
If no provider has been chosen, you can usually cancel. If a provider has been chosen or payment has started, rules/deadlines may apply.
Compare bids, reviews, and profiles, and use chat to clarify details before selecting.